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강수미 ( Kang Su-Mi ) - 동아대학교 간호학과
배선형 ( Bae Sun-Hyoung ) - 아주대학교 간호대학
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Abstract
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Purpose: The purpose of this study is to determine the mediator or moderator effect of clinical nurses' emotional intelligence on the relationship between the emotional labor and psychological well-being.
Methods: Data was collected from 240 nurses in tertiary hospitals located in B city using structured questionnaires. Data was analyzed with descriptive statistics, Pearson's correlation coefficient and hierarchical multiple regression using the SPSS program.
Results: Clinical nurses' emotional intelligence had a significant correlation with emotional labor (r=-.13, p=.039) and psychological well-being (r=.52, p<.001). Also, clinical nurses' emotional intelligence showed mediating effects between the emotional labor and psychological well-being. However, emotional intelligence did not show moderating effects.
Conclusion: The results of this study show that the clinical nurses' emotional intelligence has an important influence on nurses' emotional labor and psychological well-being. This finding points to the importance of emotional intelligence to increase psychological well-being and suggests that the hospital should develop education and training programs to enhance nurses' emotional intelligence and promote clinical nurses' psychological well-being.
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KeyWords
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감성지능, 정서적 스트레스, 심리적 적응, 간호사
Emotional intelligence, Psychological stress, Psychological adaptation, Nurses
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원문 및 링크아웃 정보
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등재저널 정보
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